12jat believes gaming should be a source of entertainment — not stress or addiction. Playing responsibly keeps you safe and lets you enjoy gaming for the long run.
Your safety is our top priority
Set your own daily, weekly, or monthly time and BDT limits. 12jat helps you stick to them.
Whenever you feel like you need a break, you can temporarily suspend your account yourself. Breaks can range from 24 hours up to 6 months.
If you need a long-term break, enroll in 12jat's self-exclusion program. During this period, access to your account will be completely disabled.
You'll receive periodic pop-up notifications reminding you how long you've been playing and how much you've spent.
You can view your full gaming history at any time — how long you've played, how much you've won, and how much you've lost. Transparency is our policy.
If you're facing any issues, our support team is always here. Don't hesitate to reach out about any concern.
Responsible Gaming is a mindset — one where you treat gaming as an enjoyable form of entertainment, not a way to earn money. While you play on 12jat, we always want you to stay in control and never find yourself in a situation that negatively affects your personal life or relationships.
Online gaming can be a lot of fun — whether you're playing slots, Live Casino, or fish games — but when it starts becoming a habit that harms you or your family, it's time to take caution. Responsible gaming means knowing when to stop, how much to spend, and when to seek help.
12jat takes this seriously — not just to follow rules, but out of genuine commitment. Our platform offers tools and features designed to help you maintain healthy gaming habits. The safety of every user is our top priority.
Gaming addiction doesn't always come on suddenly — it builds gradually. Watch out for these signs:
If you notice even one of these signs in yourself, take action now. It's not a sign of weakness — it's the courage to know yourself.
12jat offers several protection tools on the platform that you can access directly from your account settings:
Set a maximum deposit limit — daily, weekly, or monthly.
Set how long you want to play in a single session; you'll be logged out automatically when time is up.
Your gaming session will automatically end once you reach a set loss amount.
Exclude yourself from the platform for any period between 30 days and 5 years.
Responsible Gaming is about more than following rules — it's about developing a healthy mindset. Keep these tips in mind while playing on 12jat:
Ask yourself the questions below. If you answer "Yes" to three or more, you should speak with our support team.
Did you spend more than your planned budget on gaming last month?
Have you ever played more in an attempt to recover money you lost?
Have you been cutting into work, family, or study time to game?
Have you ever lied to family or friends about your gaming?
Do you feel restless or irritable when you stop gaming?
Do you turn to gaming to escape stress or loneliness?
Have you ever gamed using borrowed money or by dipping into your savings?
If you recognize a problem, act without delay. Support is available beyond 12jat as well:
Our dedicated responsible gaming team is available 24/7. Email us at: [email protected] (displayed as plain text)
Speak with a mental health professional or counselor. In Bangladesh, Kaan Pete Roi offers mental health support.
Talk openly with the people close to you. Their support can often be more effective than professional help.
Remember, asking for help is not a sign of weakness — it shows responsibility toward yourself and your family. 12jat is always here for you and will make sure you get the support you need.
12jat is strictly for users aged 18 and above. We are committed to keeping minors away from gaming.
We place every player's mental wellbeing and financial security above business gain. Responsible gaming is a core part of who we are.
Keep your gaming safe in just a few simple steps
Log in to your 12jat account and go to your profile settings.
Click the "Responsible Gaming" option in Settings.
Set a deposit limit, session time, or loss limit — whichever you need.
Confirm your limit — it takes effect immediately and keeps you safe.
Frequently Asked Questions
Join 12jat and use our safety tools to enjoy gaming with complete peace of mind. Your safety is our top priority.