Your Privacy Is Our Responsibility

12jat Privacy Policy — Your Information Is Completely Safe

Protecting your personal information is our top priority at 12jat. This Privacy Policy clearly explains what data we collect, why we collect it, and how it is used and kept secure.

Last Updated: January 2026
Why We're Trustworthy

Key pillars of 12jat's Privacy Policy at a glance

Encrypted Data Storage

All your data is stored with industry-standard SSL encryption. No unauthorized party can access your information.

No Data Shared with Third Parties

Your personal information is never sold or transferred to advertisers or external organizations.

You're in Control

You may view, correct, or request deletion of your data at any time. We respond within a maximum of 7 business days.

Regular Security Audits

12jat's systems undergo regular security audits. Any vulnerabilities are identified and resolved promptly.

Transparent Communication

If you have any concerns or questions about your data, our privacy team will assist you directly. No runaround.

Data Retained for the Minimum Required Period

We only retain your information for as long as necessary. Once the purpose has been fulfilled, the data is securely deleted.

1. What Information We Collect

When you register an account on 12jat and while you use the platform, we collect certain information. The primary purpose of this collection is to provide you with a safe, high-quality service and to prevent illegal activity. A detailed breakdown of the information collected is provided below:

Types of Data What We Collect Why It's Needed
Identity Information Name, date of birth, national ID number Age Verification and KYC Process
Contact Information Mobile number, email address Account Verification & Notifications
Financial Information Mobile banking number, transaction history Payment Processing and Fraud Prevention
Technical Information IP address, device type, browser Security and Fraud Detection
Usage Data Login time, game history, preferences Service Improvement & Personalized Experience
Important: We collect only the information genuinely needed to provide our service. No unnecessary or excessive data is collected.

2. How Your Information Is Used

12jat uses your information only for specific, defined purposes. We will never use your data for unauthorized activities. The main purposes for using your information are:

  • Account Management & Verification: To verify your identity and keep your account active.
  • Payment Processing: To process deposits and withdrawals securely.
  • Customer Support: To resolve your issues quickly and effectively.
  • Promotions and Offers: To send you relevant bonuses and offers tailored to your preferences.
  • Ensuring Security: To prevent fraud, money laundering, and other illegal activities.
  • Legal Obligations: To comply with applicable laws and regulations.
  • Service Quality Improvement: To improve platform performance and enhance the user experience.
Marketing Communications: We obtain your consent before sending any promotional messages. You can withdraw that consent at any time.

3. Do We Share Your Information

12jat never sells your personal information. However, in the limited circumstances below, certain details may be shared with specific third parties:

  • Payment Partners: Solely to process transactions with mobile banking providers such as Mobile Banking, Nagad, and Rocket.
  • Identity Verification Services: With authorized verification agencies as part of the KYC process.
  • Legal Authorities: When required to comply with a court order or government directive.
  • Technology Service Providers: For hosting, cybersecurity, or analytics services — strictly under contractual confidentiality agreements.

Your information is not shared with any third parties beyond those listed above. Whenever data is shared, only the minimum necessary information is sent.

Assurance: Your information is never sold or rented to advertising companies, data brokers, or unrelated third parties.

5. Data Security Measures

12jat employs industry-leading technology and practices to keep your data secure. Our security framework is as follows:

  • SSL/TLS Encryption: All data transfers are secured with 256-bit SSL encryption.
  • Two-Factor Authentication (2FA): An extra layer of security for accessing your account.
  • Firewall Protection: An advanced firewall system blocks unauthorized access.
  • Regular Backups: Regular encrypted backups are maintained to prevent data loss.
  • Access Controls: Only staff members who require access are permitted to view specific information.
  • Penetration Testing: External experts regularly assess the system for vulnerabilities.

While no system is completely immune to risk, 12jat is committed to providing the best possible protection at all times. In the event of a security incident, we will promptly notify affected users and take all necessary steps to address it.

You Can Help Too: Use a strong password, never share it with anyone, and report any suspicious activity to our support team immediately.

6. Your Rights

As a 12jat user, you have the following rights over your own information:

  • Right to Access: You can submit a request to find out what information we hold about you.
  • Right to Rectification: You may request corrections to any inaccurate or outdated information.
  • Right to Erasure: You may request that your data be deleted under certain circumstances.
  • Right to Restrict Processing: In certain cases, you can request that the use of your information be restricted.
  • Right to Object: You may opt out of marketing communications at any time.
  • Right to Data Portability: You can request a copy of the information we hold about you in a specified format.

To exercise any of these rights, email us at [email protected]. We typically respond within 7 business days. Complex requests may take up to 30 days.

Please Note: Some information may not be erasable due to legal obligations or ongoing investigations.

7. Privacy of Children & Minors

12jat is strictly for adults aged 18 and above. We do not collect information from anyone under 18 under any circumstances. If a minor creates an account and we identify it, that account will be immediately closed and all collected data will be deleted.

Parents are advised to keep their devices secure at all times and prevent minors from accessing 12jat and any other gaming platforms.

8. Changes to the Privacy Policy

12jat may update this Privacy Policy from time to time. For any significant changes, we will post a notice on the platform and inform you via email or notification. Continued use of the site after changes have been made will be considered acceptance of the updated policy.

The date of each update will be noted in the "Last Updated" section at the top of this page. Previous versions are available upon request.

Tip: Visit this page regularly. Staying informed about how your data is protected is in the best interest of both you and us.
Privacy FAQs

Answers to the Most Frequently Asked Questions

No, never. 12jat does not sell your personal information to any advertisers, data brokers, or unrelated third parties. Limited data may be shared with specific partners only for payment processing or legal compliance purposes.

In most cases, yes. However, financial transaction records may need to be retained for a specified period due to legal requirements. To request deletion, contact our support email — we will respond within 7 business days to let you know what can be removed.

Absolutely not. 12jat never asks for or stores your mobile banking PIN, password, or OTP. Only your mobile number and payment reference are used for transactions. If anyone asks you for this information, they are a fraudster — contact support immediately.

Every promotional email includes an unsubscribe link at the bottom. You can also contact support to opt out of marketing communications. Please note that important account-related notifications will still be sent regardless.

All data is retained while your account is active. After account closure, general information is deleted within 6 months. However, financial transaction records may be kept for up to 5 years as required by law.

Privacy Guaranteed — Start Playing Safely Now

Your data is completely secure at 12jat. Open an account today and dive into the world of slots, Live Casino, and fish games.

বাংলা